Which banking keywords help with ATS?

Retail Banking, Branch Operations, CASA, Cross-sell, Up-sell, KYC/AML, Risk Controls, Audit Readiness, NPA reduction, Portfolio Quality, NPS, Customer Retention, Wealth Referrals, SME Lending, Cash Management.

How do I quantify branch impact?

Use revenue and control metrics: CASA growth %, fee income, cross-sell per customer, NPS, TAT reduction, audit scores, error rate, compliance breaches (zero), delinquency %, NPAs recovered, referral-to-sale conversion.

Can assistant managers and tellers adapt this?

Yes. Translate to your scope: queue-time reduction, daily cash reconciliation accuracy, cross-sell wins, complaint resolution TAT, audit observations closed, and compliance trainings delivered.

Bank Branch Manager Resume Scan — Honest ATS Score + Sales, Risk & Service Signals

What Regional Directors & ATS Check First

First pass is quick: can ATS parse your resume, do headings look standard, and do bullets reflect sales growth, customer experience, and zero-tolerance compliance? Our Honest ATS Scanner mirrors that pass: it flags parser risks, vague verbs, weak structure, missing banking keywords, and thin outcomes.

Retail-Banking Keywords (Use Naturally, Tie to Results)

Sales & Growth: CASA, cross-sell, fee income, wealth referrals, SME acquisition
Operations & Risk: KYC/AML, audit readiness, CTR/STR, cash management, vault controls
Service & Quality: NPS, complaint TAT, queue time, STP rates, first-time-right
Collections & Portfolio: delinquency %, NPA resolution, restructuring, portfolio hygiene
People & Process: team coaching, daily huddles, pipeline reviews, SOP adherence

Keywords help ATS; measurable outcomes win interviews. See Outcome Bullet Guide and How WisGrowth Works.

Outcome-Driven Bullet Examples

Grew CASA by +18% YoY through SME acquisition drives and payroll partnerships.
Lifted cross-sell from 1.6 to 2.3 products/customer via weekly pipeline coaching.
Improved NPS +22 pts, cutting complaint TAT from 48h to 12h with triage SOPs.
Achieved Zero major audit observations; closed 9 minors in 30 days.
Reduced delinquency −1.4 pp with early-bucket follow-ups and data-based outreach.

Lead with the result, then your lever (campaign, coaching, process fix), and tools (CRM, dashboards, SOP). Avoid “responsible for”—show how the branch moved.

Common Banking Resume Mistakes (We’ll Flag Them)

Only duties, no numbers: “Handled operations” with no CASA/NPS/audit impact.
Unparseable templates: multi-column designs, icon fonts, or image text.
Compliance buried: KYC/AML controls and audit outcomes not visible near top.
People leadership absent: no coaching, targets, or team productivity shifts.
Generic sales claims: no product mix, conversion, or margin-sensitive growth.

Structure That Survives ATS

Use one column, standard headings (Summary, Experience, Education, Certifications, Skills), consistent dates, and real text (no images). Our scan grades parseability, structure, and banking keywords, then gives clear edits so you can fix the top blockers first.

Sales, Risk, Service — Show the Triple Balance

Great branch managers balance growth with controls and customer trust. Include sales pipeline rigor (weekly reviews, call plans), risk hygiene (KYC remediation, vault dual-control, CTR/STR), and service outcomes (queue time, NPS, FTR).

7-Day Plan to Lift Your Banking Signal

Run a free ATS scan to find the top three issues holding you back.
Rewrite five bullets to include metric → lever → tool/SOP.
Add a Compliance & Controls line: KYC/AML, audit score, breach-free months.
Quantify sales mix: CASA, insurance, funds, wealth referrals, SME loans.
Show team coaching: pipelines reviewed weekly, conversion up, ramp time down.
Note customer wins: NPS lift, TAT reduction, FTR %, complaints closed.
Apply to three aligned roles; consider the Clarity Quiz to choose branch vs. SME vs. wealth track.

Moving Up: Teller/Officer → Assistant Manager → Branch Manager

Translate experience to leadership impact. Tellers can highlight till accuracy, cash controls, queue-time improvements. Assistant Managers can add daily huddles, sales coaching, escalations resolved, audit closures. As Branch Manager, emphasize growth targets hit, compliance outcomes, team productivity, and community partnerships.

Changing Tracks: Branch to SME/Commercial or Wealth

Align resume language to the target book. For SME: acquisition cycles, underwriting basics, DPD buckets, collateral, and relationship depth. For Wealth: segmentation, AUM growth, affluence programs, referrals, compliance for investment products. Use the scan to align keywords and prune noise.

Keep Going

When your resume proves the branch moved because of you, interviews come faster. Improve one section a week, send calibrated applications, and track conversions. For a quick reset, try the 60-sec Career Health Check and read How WisGrowth Works.